Supporting customers’ safe, secure, and comfortable lifestyles
- Offering eco-friendly LPG, daily necessities and services -
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| The Itochu Enex Group supplies eco-friendly LPG and city gas to approximately 1.3 million
households and corporations through a sales network of regional sales companies and 1,800
retail outlets throughout Japan.
Making regular household visits via safety inspection campaigns, offering a safe and secure
lifestyle. Furthermore, through the Kurashi-no-Mori service, advertising via magazines and
internet web sites, Itochu Enex offers products and services for the kitchen, bathroom and home
in general, to support our customers’ convenient and comfortable lifestyles.
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 Guidance
Guidance for application, complaints, repairs, gas fees, and gas appliance, concerning LPG installation and cancellation, account transfer payment, payment by credit (Area limited).
Itochu Enex Group LPG call center list (Japanese)
City gas
Itochu Enex deploys city gas services in Oita of the Nakatsu prefecture.
Daily life support
The Kurashi-no-Mori service offers customers ideas for comfortable lifestyles.
Advertising via magazines and our homepage, we offer information for daily life such as
a wide variety of products and services to achieve convenient and comfortable lifestyles,
and ideas for eco-friendly lifestyles.
Kurashi-no-Mori Web site (Japanese)
Basic information concerning LPG
LPG is a familiar energy used by over half of all households in Japan(Approximately 28 million
households). LPG is a very clean energy, emitting less CO2-Which is said to be the main cause of
global warming- than other fuels, and emitting almost no harmful materials such as SOx
(Sulfur oxide).
LPG has characteristics of being non-poison, tasteless, odorless, having the safety which has greatly decreased the amount of accidents over the past 10 years, and is easy to retain after natural disasters. Today, LPG is not only used for household use, but is also used in various fields
such as vehicles fuels, power production, and air conditioning.
LPG production is expected to be increased world wide, having expectations in expanding
demand as a supply source in fuel cells.
ECOWILL and solar power generation
A system combining clean and energy-efficient ECOWILL, with solar power generation.(ECOWILL x SOLAR)
Recommended gas appliance
The Itochu Enex Group offers customers, convenient and comfortable gas appliances.
Recommended gas appliances (Japanese)
For the safe and secure gas use
- Turn on ventilation when using burning appliances indoor.
- If you are using old water boilers, we recommend a shift to safer, gas appliances.
- We recommend a CO security alarm to be placed in each kitchen.
- Please halt using your wire mesh heater if you notice any of the following troubles,
Wire mesh deformation, breakage, soot, wire mesh becoming red-hot, and irritating scents.
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