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- Relations with Stakeholders
Relations with Stakeholders
Stakeholder Engagement
In accordance with "Declaration of the Group Code of Conduct", the ITOCHU ENEX Group is committed to holding constructive dialogue with various stakeholders in all aspects of its business activities.
Why we engage | Stakeholders' interest | How we respond | |
Customers | As "the best partner for life and society" envisioned in our Corporate Philosophy. we have made it our mission to not only stably supply energy, but also promptly and attentively provide our customers with the diverse services they need. We strive to build an environment that enables our customers to rationally and confidently choose better products and services. |
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Business partners | We endeavor to offer better services by promoting robust dialogue with business partners, in addition to appropriately managing any information related to them and securely protecting their confidential information, We believe that such dialogue will become even more important in our Group's rapidly changing environment |
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Suppliers | We promise to ensure that our business is always carried out in a fair manner: we do business under fair and free competition; we procure fairly; we observe trading regulations and rules; and we refrain from unfair conduct. including price fixing and cartel agreements. We seek to grow together with our suppliers by maintaining and reinforcing our mutual trust. |
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Local Communities | Guided by our Corporate Philosophy of being "the best partner for life and society," we strive to contribute to society as a good corporate citizen while we carry out our business. With our vision to develop the environment, people, and communities in ways that foster the next generation, we enhance communication and mutual understanding with local communities and act to pass a sustainable society on to the future. |
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Shareholders/ Inventors | We seek to receive appropriate appraisal from shareholders and investors by continuously providing and explaining the information necessary for investment decisions in a timely, fair, accurate, and dear manner. We value two-way communication and shareholders' and investors' requests and views are transmitted to the Management to improve the Group's operation. |
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Employees | Since its founding in 1961, the ITOCHU ENEX Group has always considered its people to be its greatest asset. Human resources are at the center of the Group's value creation and are the driving force of sustainable growth and medium- to long-term enhancement of corporate value. Accordingly, the Group seeks to provide a pleasant and satisfying work environment for all employees. |
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Environment | As a company dealing in various forms of energy, we believe one of our most important challenges is to achieve sustainable growth through careful consideration of how to harmonize a better global environment and our lifestyles. Throughout our ongoing business activities, we consciously strive to be considerate and protective of global environment, and actively engage ourselves in environmental businesses. |
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